At Sovereignfit, operated by Appforge IT Solutions Private Limited, we want your shopping experience to be simple and stress-free. In this policy, “we,” “our,” and “us” refer to Appforge IT Solutions Private Limited, while “you,” “your,” and “user” mean you, our valued customer. We understand that sometimes plans change, and you might want to cancel your order. This cancellation policy explains how you can do that smoothly.
You can cancel your order within 24 hours of placing it, or before it has been processed—whichever comes first. To request a cancellation, please get in touch with our customer support team via email as soon as possible.
If your cancellation request is accepted, we will process a full refund back to your original payment method within 5 to 7 business days. We appreciate your patience while the refund is completed.
Once your order has been dispatched from our warehouse, we are unable to cancel it. However, you may return the item after delivery in accordance with our Return and Refund Policy.
At this time, we do not support changes to your order such as item swaps or address edits after it has been placed. If you need to make changes, please cancel the existing order (if eligible) and place a new one with the correct details.
To cancel an order or ask any questions about the process, please email our support team at:
appforgeitsolutionspvtltd@gmail.com
Thank you for shopping with Appforge IT Solutions Private Limited. We appreciate your understanding and are here to assist you whenever you need help.